I don’t have many regrets. (Although, maybe I should.) But whenever I work on my website at all, I have an overwhelming regret – that
What leaders need to do right now
How do we engage people? Teams? Employees? Customers? Citizens? Detractors? Those who don’t seem to listen? Those who think differently? Those who don’t seem to
This week I met my friend Colin Smith for a coffee and a talk. In fact, I should say that I met him for a listen.
Once upon a time, a client of mine was going through a major change process. Things were rushed, communication wasn’t done right, words were misspoken,
So recently I released the beta of my brand new Engagement Assessment – a clever tool that works out your engagement strength and strategy for growth by
I just read this line, which according to this tweet below, is from Chris Do: I think this formula is an elegant summary of an